Which Broadband Provider?

When people ask me to recommend a broadband provider (usually after a terrible experience with BT, TalkTalk or my most hated XLN Telecom, I refer them to the one I use now, Zen Internet. Many people won’t have heard of them, but they are PC Pro magazine and Which’s award winners of 2014. http://www.pcpro.co.uk/computing/1000049/the-pc-pro-excellence-awards-2014#BestBroadband

They have a UK call centre, they give a fixed IP as standard, useful if you need remote access to say, a CCTV system. They also don’t block ports or do “traffic shaping” – which is where certain traffic is “deprioritised” in favour of another type of traffic. For example, they could give video downloads a slower speed than say, Skype, which can be annoying if you are trying to watch BBC iPlayer. I found ANY type of online video was impossible with XLN Telecom. They told me it wasn’t needed for a “business service”, ignoring the fact that businesses use video, or that small businesses like mine are home-based.

Zen Internet also offer one month contracts, so you can easily get out if you want to.

I get no commission from Zen, I’m just happy to recommend them. Their website is https://www.zen.co.uk/

Steve Taylor, Aermech Ltd, Pembroke

"We have a small network with a handful of computers and following a hard drive fault on our main PC, We almost lost all of our records. PC Rescue not only repaired the hard drive, They advised and provided a backup solution. PC Rescue installed a central backup point for all the computers, which automatically backs up our accounts, and the entire hard drive of the PC with my technical contract files. The loss of this data could have cost me thousands, and thankfully, this is now saved in four locations. The solution was also a fraction of the cost of a traditional server." – The service that was offered was Friendly, Informative and Professionally Delivered. I have no hesitation in recommending PC Rescue as a computer management and solutions provider. We had a lucky escape.